about us

we've got your back

We take your security seriously. That’s why we are constantly evaluating new technologies to keep your information and money safe. Plus, you always have the backing of FDIC insurance.^

FDIC Insurance

how Access covers you.

We offer all the protections you would expect from a traditional banking account. Your Citizens Access account is insured up to the maximum amount allowable by law.

Note: Citizens Access is a division of Citizens Bank, N.A. If you have deposit accounts at Citizens Bank, N.A., your Citizens Access deposit accounts are combined and not separately insured for FDIC insurance purposes, under the FDIC certificate #57957.


how to calculate your FDIC coverage.

For more information about your own personal level of coverage, visit FDIC's Electronic Deposit Insurance Estimator (EDIE)

get estimate

it's your personal info, we keep it that way.

We’re committed to protecting your confidentiality, including restricting access and prohibiting unlawful disclosure of sensitive personal information.

privacy policy

leading security practices

how we protect you.
  • 24/7 fraud monitoring
  • Secure information with Secure Sockets Layer (SSL) encryption
  • Real-time account alerts
  • Ongoing adoption of strongest password protocols
  • Two-factor authentication

keep yourself protected.
  • Use an industry-recognized password manager tool
  • Keep your virus protection software up to date
  • Report fraudulent activity right away