A CD is a savings vehicle, also known as a "time deposit", that is used to grow your money over a given period of time.
When you open a Citizens Access Online CD, you agree that you will not withdraw the funds until the maturity date, which varies from 1 to 5 years, and in return we guarantee you earn a fixed rate of interest.
When you open a Citizens Access Liquid CD, you have the flexibility to withdraw your entire balance as soon as 7 days after funding without penalty, and in return we guarantee you will earn a fixed rate of interest.
We offer 1 YR, 2 YR, 3 YR, 4 YR, and 5 YR Online CD terms, as well as an 11 month Liquid CD.
You can easily fund your Citizens Access Online or Liquid CD account(s) in one of two ways:
1. Online Funds Transfer - Using the routing number and account number of your checking or savings account at another U.S. financial institution, you can link that external account to Citizens Access and then make an online transfer into your Citizens Access account.
2. Deposit a check - Ensure the check is made payable to you from another U.S. financial institution (no foreign checks). Endorse the back of the check with your signature, your Citizens Access account number and "For Deposit Only to Citizens Access" on the endorsement line. You can deposit your check by signing into your account from your phone and selecting "Deposit a Check" from the Move Money menu and follow the on screen prompts. Alternatively, you can mail your check to us at the following address:
PO Box 6801
Carol Stream, IL 60197- 6801
Please note, your initial CD deposit of at least $5,000 must be made within 30 days of account opening. Additionally, we will not accept cash deposits or wire transfers. All deposits to your accounts, regardless of how they are made, are subject to verification, final payment and our Funds Availability policy.
Yes, your Citizens Access CD accounts are FDIC insured up to the maximum allowed by law. Citizens Access and Citizens Bank, N.A. are treated as the same entity for the purpose of calculating FDIC insurance limits and deposits, under the FDIC certificate #57957. For more information about your own personal level of coverage, please visit the FDIC's Electronic Deposit Insurance Estimator (EDIE).
When you fund any new Citizens Access CD within 10 days of successfully opening your account, our CD Rate Pledge ensures you will lock in the highest interest rate offered by Citizens Access for the CD term you have selected between the date the account was opened until the date it was funded.
Yes, the minimum deposit required to open a Citizens Access CD is $5,000.
No. You will not receive a certificate for your CD, however, you will receive a document that provides all the details of your account. Simply sign in to your account and you’ll find it in your Documents & Notices under the Communications section.
Your initial CD deposit of at least $5,000 must be made within 30 days of account opening. You have up to 10 days from initial funding to completely fund your CD, but no additional deposits can be made for the remainder of its term. Additional deposits are allowed only at maturity and during the grace period.
Your CD is a fixed rate account and you will be paid the disclosed interest rate until the original maturity date of your account. Interest is calculated based on your daily balance and is compounded daily and paid monthly.
We offer two options for future interest payments:
- By default, interest credits to CD principal
- Alternatively, future interest payments can be transferred to a Citizens Access savings account or a linked external account from your "Account Details" page. Please call us at 888-201-6505 for assistance.
Your CD will automatically renew on its maturity date at the available rate for the same term unless we have previously received instructions from you or new instructions are received within the 10 day grace period. You can define a maturity plan that meets your needs which may include adding or removing funds, adjusting your term or redeeming your CD. You can call us at 888-201-6505 to establish a maturity plan.
At maturity (the last day of your CD's term) you will have a 10-calendar-day grace period in which you can withdraw funds from your account without penalty.
Yes, however we do not offer partial withdrawals. In order to access your funds, you must close your Citizens Access CD.
Please note: Withdrawals from Online CDs prior to maturity will be subject to an early withdrawal penalty. You may withdraw your entire balance from your Liquid CD as soon as 7 days after funding without penalty.
You can close your account online by navigating to the "Close Account" page in the "Account Services" menu. Alternatively, you can call us at 888-201-6505 should you need assistance in closing your account.
Online CD: Yes. We charge 90 days interest on the amount withdrawn for Online CD Accounts with terms of 12 months or less. For CD Accounts with terms greater than 12 months, we charge 180 days interest on the amount withdrawn. In certain circumstances, we may waive the early withdrawal penalty. See our Deposit Account Agreement for additional information.
Liquid CD: No, you may withdraw your entire balance from your Liquid CD as soon as 7 days after funding without penalty.
While everything we do at Citizens Access is online, our Online CD is a traditional CD which means you may not withdraw the funds until the maturity date and, in return, we guarantee you earn a fixed rate of interest. You will be subject to an early withdrawal penalty if you close your Online CD prior to maturity.
Our Liquid CD is more flexible, allowing you to withdraw your entire balance as soon as 7 days after funding without penalty and, in return, we guarantee you will earn a fixed rate of interest.
You can compare our CD offerings on our Liquid CD Product page.