To open an account with Citizens Access you must be a U.S. Citizen or U.S. Resident Alien with a valid U.S. address.
You must be at least 18 years old to open a Citizens Access Account. However, we are open to offering accounts for minors in the future if we hear they are important to our customers. We'd love to hear from you at firstname.lastname@example.org with your recommendations for the types of accounts that are most important to helping you achieve your savings goals.
You can set up an account in your name alone, share ownership with another account owner or your account can be held in the name of a personal trust. Please note, all Citizens Access accounts are opened initially as individual accounts, which means the account owner is the sole owner until one of the below steps are taken to designate it otherwise:
While we do not offer business accounts at this time, we are open to offering them in the future if we hear they are important to our customers. We'd love to hear from you if you have suggestions on how we can better help you attain your savings goals. Please email us at email@example.com with your recommendations.
Citizens Access allows customers to assign account ownership to personal trusts, both revocable and irrevocable. At this time, we are only able to support trusts with up to 2 trustees and up to 2 grantors.
We do not support accounts for business or corporate trusts.
While joint account owners have equal authority and rights over their account, the primary account owner is the individual who originally established the account and will receive all important account information (e.g., statements, tax documents).
You can add a joint account owner at any time and the process is super easy - it will take you less than 5 minutes.
First, you'll need to ensure the joint owner can provide their social security number, personal details and additional information to verify their identity. Then, you'll want to sign in to access your account, select Add Joint Owner from the Account Services menu, and select the account(s) you want to add that individual to and follow the prompts to complete the process.
We understand that you likely aren't with your joint account owner 24 hours a day, so we designed our account opening process to ensure our customers can start saving with us as quickly as possible first. The process to add a joint owner is quite simple and they can be added immediately after account opening or any time in the future online.
At this time, any single Citizens Access account may not have more than two account owners. However, we'd love to hear from you at firstname.lastname@example.org if having more than two owners is important to helping you achieve your savings goals.
Please contact us at 888-201-6505 for more information.